DSA Art. 24 · Transparency
Transparency Report.
Last updated: May 15, 2026 · Period: Q1 2026 (January 1 – March 31, 2026)
In compliance with Regulation (EU) 2022/2065 (Digital Services Act), Art. 24, Soogus periodically publishes this transparency report on the content moderation activities on the platform.
1. Moderation Statistics
—
Reports received
Initial period
—
Content deleted
Initial period
—
Accounts suspended
Initial period
—
Appeals submitted
Initial period
< 10 business days
Average response time
Target
—
Appeals resolved in user favor
Initial period
* Platform in launch phase. Moderation statistics will be updated with real data in the next period's report (Q2 2026).
2. Reporting Channel for Illegal Content
Anyone can report content they consider illegal under the DSA. The following channels are available:
"Report" button on the platform
Available on each article and comment. Allows you to categorize the type of infraction and add additional context.
Direct email
Send your report to legal@soogus.com indicating: URL of the content, type of infraction, and your contact information.
Response commitment: All reports are reviewed by our human moderation team and will receive a reasoned response within a maximum of 10 business days.
3. Internal Appeal System
If Soogus has made a moderation decision that affects your content or account, you have the right to submit an appeal:
- Send your claim to legal@soogus.com within 30 days of the decision notification.
- Include: your identification, the disputed decision, and the arguments why you consider the decision to be incorrect.
- An independent human team will review your case within a maximum of 15 business days and notify you of the resolution with detailed reasoning.
- If the internal resolution is not satisfactory, you can go to the out-of-court dispute resolution bodies certified in the EU: ec.europa.eu/consumers/odr.
4. Moderation Categories Applied
5. Next Publication
The next transparency report, containing actual moderation data for the period Q2 2026, will be published before August 15, 2026, in compliance with the semi-annual publication schedule established by DSA Art. 24.
6. Contact of the Moderation Team
For any queries regarding content moderation: legal@soogus.com
Soogus · DSA Transparency Report · Q1 2026 (January 1 – March 31, 2026)